You were a happy little Fu. Then boom. The red Bank Link Failure message.

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Bank Link Failure: Updated details banner

If you are receiving either of these error messages you will need to update your internet banking password in the App using the following steps:

  1. Navigate to your Profile screen (The bottom right navigation item)

  2. Tap on 'Bank accounts & payments'

  3. Tap on an account listed listed with your bank

  4. Tap Edit

  5. Enter your banking password and tap Verify

Reach out to our Customer Experience Team if you are still having trouble after trying these steps. 🙏

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