When it comes to our Lending Criteria we take our responsibilities here at Fupay seriously. One of the checks we complete for every member is a KYC check (know your customer) and a member will not be able to apply for Fu Cash, Fu Bills or a Fu Card until this has been successfully completed.

The identification documents we accept have been outlined below.

Australian Drivers Licence

  1. Must show your full name and DOB

  2. Must be current (not expired)

  3. Must be valid (a licence is considered no longer valid if it has been cancelled or suspended)

Australian Passport

  1. Must show your full name and DOB

  2. Must be current (not expired)

Australian Proof of Age / 18+ Card

  1. Must show your full name and DOB

  2. Must be current

Australian Birth Certificate

  1. Must show your full name and DOB

  2. Must be clear and readable

Medicare Card (submitted with a Utility Bill)

  1. Must show your full name

  2. Must be current (not expired)

Utility Bill (submitted with a Medicare Card)

  1. Acceptable utility bills include a phone bill, electricity, gas, rates/water

  2. Must show your name (first name initial and full surname is acceptable, i.e. Mr M Smith)

  3. Must show your residential address

  4. Must be recent (issued within the last 3 months)

Please note that any documents uploaded in the App must be clear with all the required information visible on the document.

If you have any questions our friendly team would love to hear from you so get in touch with us via our chat function in the App or email us at hello@getfu.com.au

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